mobile app user survey
This form requires Javascript to be enabled for submission and authorization.
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Required
Please select the persona that best describes you:
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required
I am a Delphian student
I am the parent or legal guardian of a Delphian student
I am a Delphian faculty or staff member
*Name
First Name
Last Name
*Name is optional, and you can choose to submit your survey anonymously
. However,
without your name, we cannot enter you into the raffle for a free Delphian Sweatshirt.
Do you have the Delphian app downloaded onto your mobile device?
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required
Yes, I have it downloaded, and I am logged in
Yes, I have it downloaded, but I've never logged in
No, I have not downloaded or logged into the Delphian mobile app
What has prevented you from logging into the Delphian mobile app?
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required
What has prevented you from downloading and logging into the Delphian mobile app?
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What is a good email address to reach you at so we can help you log in ?
What is a good email address to reach you at so we can help you gain access to the mobile app?
On a scale of 1 to 10,
please evaluate the Delphian mobile app using the criteria below:
How would you rate your overall satisfaction with the Delphian mobile app?
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required
1 (Very Dissatisfied/Not Useful) to 10(Very Satisfied/Useful)
1 out of 10
2 out of 10
3 out of 10
4 out of 10
5 out of 10
6 out of 10
7 out of 10
8 out of 10
9 out of 10
10 out of 10
1 (Very Dissatisfied/Not Useful) to 10(Very Satisfied/Useful)
Please explain your rating and any issues you encountered so we can improve the app's usability.
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Please explain your rating so we can improve the app's usefulness to you.
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How easy is it to find information and navigate through the app's different sections?
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1 (Very Dissatisfied/Not Useful) to 10(Very Satisfied/Useful)
1 out of 10
2 out of 10
3 out of 10
4 out of 10
5 out of 10
6 out of 10
7 out of 10
8 out of 10
9 out of 10
10 out of 10
1 (Very Dissatisfied/Not Useful) to 10(Very Satisfied/Useful)
What information have you found difficult to locate or is missing?
What information do you frequently access and why?
How valuable/useful has the app's built-in chat been to you?
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1 (Very Dissatisfied/Not Useful) to 10(Very Satisfied/Useful)
1 out of 10
2 out of 10
3 out of 10
4 out of 10
5 out of 10
6 out of 10
7 out of 10
8 out of 10
9 out of 10
10 out of 10
1 (Very Dissatisfied/Not Useful) to 10(Very Satisfied/Useful)
Please explain your rating so we can work to improve the chat for you.
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What have you liked about the mobile app's built-in chat?
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Any other feedback you'd like to share about your experience using the mobile app or its built-in chat (good or bad feedback welcome)?
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